PubMed search
Bereavement and grief counseling
Selected Ebooks available at the University Libraries
Thompson, Neil, & Cox, Gerry R. (2017). Handbook of the Sociology of Death, Grief, and Bereavement (1st ed., Vol. 1). London: Routledge.
Rankin, H. (2019). Guide to supporting children through bereavement and loss : Emotional wellbeing in school and at home. Abingdon, Oxon ; New York, NY: Routledge.
Kemp, A., & Taylor & Francis. (2019). Death, dying, and bereavement in a changing world (Second editon.. ed.). New York, NY: Routledge.
Glazer, Clark-Foster, Glazer, Hilda R, Clark-Foster, Myra. (2019). Understanding the journey : A lifespan approach to working with grieving people. Springfield, Illinois: Charles C Thomas, Publisher.
Harris, D., Winokuer, H. (2019). Principles and practice of grief counseling (Third ed.). New York: Springer Publishing Comapny.
Kastenbaum, R., Moreman, C. (2018). Death, society, and human experience (Twelfth ed.). New York, NY: Routledge.
General online Resources
- Family Means Center for Grief & Loss
The Center for Grief provides a unique and critical service to the greater St. Paul and Minneapolis area and outlying regions of Minnesota. In operation since January, 1996, the Center for Grief has responded to the harsh reality of traumatic loss from homicide, suicide, accidental death, and multiple family losses. Merged with Family Means in 2012.
- The Compassionate Friends
The mission of The Compassionate Friends is to assist families toward the positive resolution of grief following the death of a child of any age and to provide information to help others be supportive. The Compassionate Friends is a national nonprofit, self-help support organization that offers friendship, understanding, and hope to bereaved parents, grandparents and siblings. There is no religious affiliation and there are no membership dues or fees.
- Coping with Grief and Loss
This article describes the common symptoms of grief, myths and facts about grief and tips for coping. HelpGuide is a nonprofit mental health and wellness website. Our mission is to provide empowering, evidence-based information that you can use to help yourself and your loved ones.
- Grief, Bereavement and Coping With Loss
Patient summary on loss, grief, and bereavement adapted from the summary written for health professionals by cancer experts.
- Grief Support Directory
“... here are many support organizations and bereavement centers for families. We have outlined some of the services available to families below.” Mouse over state to see list
- GriefNet.org
An Internet community of persons dealing with grief, death, trauma, and major loss.
- Guide to Grieving Support Resources
Over 40 of the best grief-related resources on the Web for children, parents, spouses, siblings, friends, acquaintances, coworkers and employers that are categorized into sections that make it easy to find what you – or someone else – needs from Wise Old Sayings
- Managing Grief While in College: Your Guide to Navigating One of Life’s Toughest Assignments
Provides some insight into how college students may best manage their grief and highlight some of the many resources available to help them cope.
- Seeking Help and Support for Grief and Loss
The importance of support during the grief process
Online Resources By Topic/Age/Population Group
- COVID-Related
- Grief and Loss
CDC webpage aimed at coping with loss/grief from COVID-19. - Helping patients cope with COVID-19 grief
Continuing education article from the American Psychological Association on identifying the many different ways people are grieving because of COVID-19 and how and why such losses can lead to complex or prolonged grief. - Managing Bereavement around the Coronavirus (COVID-19)
Handout by Christy Denckla, PhD, Karestan Koenen, PhD, Harvard School of Public Health, & M. Katherine Shear, MD, Columbia University School of Social Work -
Children and Teens
- Dougy Center for Grieving Children and Families
The Dougy Center provides a safe place for children, teens, young adults and their families who are grieving a death to share their experiences. They do this through peer support groups, education, and training.
- Death and Grief
This article contains information for kids and teens about the process of grief and how to ultimately feel better. From Kidshealth.org
- National Alliance for Grieving Children
The National Alliance for Grieving Children (NAGC) provides a network for nationwide communication between hundreds of professionals and volunteers who want to share ideas, information and resources with each other to better support the grieving children and families they serve in their own communities. Through this network, the NAGC offers online education, hosts an annual symposium on children's grief, maintains a national data base of children's bereavement support programs and promotes national awareness to enhance public sensitivity to the issues impacting grieving children and teens.
Military
- American Gold Star Mothers, Inc
This organization of mothers honors fallen sons and daughters of the military through their services to veterans and military events.
- Gold Star Wives
The belief of Gold Star Wives is that surviving spouses and dependent children need an organization that’s dedicated to their unique needs, concerns, and welfare no matter what.
- Operations Stephen’s Touch
This non-denominational ministry offers free, confidential and compassionate listening services to members of military families who have lost a loved one.
- Society of Military Widows
Purpose is to: benefit widows of members of all branches of the uniformed services of the United States by giving moral support, advice, referral service and, in general, help the widows of career military members to return to the main stream of normal living.
Parents
- Bereaved Parents USA
Provides a safe space where grieving families can connect, share our stories, and learn to rebuild our lives.
- MISS Foundation
An international 501(c)3, volunteer based organization providing C.A.R.E. [counseling, advocacy, research, and education] services to families experiencing the death of a child.
- National Organization of Parents of Murdered Children, Inc.
This organization provides various resources to support and assist survivors of homicide victims.
Widows and Widowers
- National Widowers’ Organization
The National Widowers’ Organization is a virtual toolkit for men coping with the loss of a loved one, a place where men can meet others going through the same transition.
- Soaring Spirits:
"Soaring Spirits is an inclusive, secular organization focused on hope and healing through the grieving process. We are positive, and forward-thinking, while offering our community members the tools and resources they need to rebuild their lives in the aftermath of the death of a spouse or life partner. We provide both online and in-person opportunities for finding peer support."
- WidowNet
Established in 1995, it is the first online information and self-help resource for, and by, widows and widowers. Topics covered include grief, bereavement, recovery, and other information helpful to people, of all ages, religious backgrounds and sexual orientations, who have suffered the death of a spouse or life partner.
- Dougy Center for Grieving Children and Families
Cultural considerations and burial rituals
Selected Ebooks available at the U Libraries
- Parkes, C., Laungani, P., Young, B., Taylor & Francis, & Ebrary, Inc. (2016). Death and bereavement across cultures (Second ed.). New York: Routledge.
- Robben, A., & ProQuest. (2018). Death, mourning, and burial : A cross-cultural reader (Second ed.). Hoboken, NJ: John Wiley & Sons.
Online Resources
- Cultural and Religious Funeral Customs
- Death and Burial Rituals in World Religions
- Death, Funeral, Requiem -- Orthodox Christian Traditions, Customs and Practice
- Funeral Customs by Religion, Ethnicity and Culture
- Funeral Etiquette: At the service
- Muslim Funeral Traditions
- A Guide to a Proper Buddhist Funeral
- Japanese Buddhist Funeral Customs
- Jewish Funerals, Burial & Mourning
- Military Funeral Customs
- Religious Funeral Customs
- Transition Rituals: A Faith By Faith Guide to Rites for the Deceased
- A Complete Guide to Traditional Chinese Funeral Customs
- Islamic Funeral Guide
Customer service
Textbook resources owned by the U Libraries.
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Hill, N., & Alexander, J. (2000). Handbook of customer satisfaction and loyalty measurement (2nd ed.). Aldershot, Hampshire, England ; Brookfield, Vt.: Gower. Wilson Library General Collection HF5415.335 .H55 2000
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Kalbach, James, Kalbach, Jim, ProQuest, & EBSCOhost. (2016). Mapping experiences : A guide to creating value through journeys, blueprints and diagrams. Sebastopol, CA: O'Reilly Media. Online ebook
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Rossman, J., & Duerden, M. (2019). Designing experiences. New York: Columbia University Press. Online ebook
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Wolfelt, A. (2001). Funeral home customer service A-Z : Creating exceptional experiences for today's families. Fort Collins, Colorado: Companion.Bio-Medical Library General Collection WA840 W855f 2001
Online Resources
- 30 Customer Service Tips to Remember. Always.
- Excellent Customer Service 101: How to Make Your Customers Happy in 2021
- 5 Simple Funeral Customer Service Practices that Go Above and Beyond
- Customer Service & Loyalty
- 8 Rules for Good Customer Service
- How to Provide Customer Service That Outshines Your Competitors
- The Top 10 Ways to Lose Customers
- 5 Secrets of Good Customer Service
- The 5 Customer Types and How to Increase Customer Loyalty
- Customer Service Basics: How to Help a Customer
- 9 Tips for Providing Excellent Customer Service
Article databases
- Academic Search PremierA great place to start your research on any topic, search multidisciplinary, scholarly research articles. This database provides access to scholarly and peer reviewed journals, popular magazines and other resources. View this tutorial to learn how to go from a general idea to a very precise set of results of journal articles and scholarly materials.
- APA PsycInfoFind articles in thousands of psychology journals, from 1806 to current. View this tutorial to learn how to go from a general idea to a very precise set of results of journal articles and scholarly materials.
- CINAHL Ultimate (Nursing & Allied Health)Covers nursing and allied health journal articles, book chapters, and dissertations, as well as providing summarized evidence-based resources such as care sheets and quick lessons.
- MorgueThe Morgue attempts to provide students, scholars and researchers with an on-line tool specifically targeted at the literature in field of Mortuary Science.The database can be searched by subject heading by scrolling through the subjects indexed list. The database can be searched by author's name by scrolling through the authors indexed list. Covers 30 English language journals within the field of Mortuary Science. Years 1997-present (not all journals all years).
Preneed/Pre-arrangements
Online Resources
- How to Make Preparations for a Funeral: 13 Steps (with Pictures) (WikiHow)
- How to Plan a Funeral or Memorial Service
- Planning Your Own Funeral (FTC)
- Worksheet: Pre-Plan Your Own Funeral
- Pre-need Funeral Contracts: What you need to know
- Why Pre-Arrange? - Minnesota Funeral Directors Association
- Irrevocable Funeral Trusts & Medicaid: When Not to Use One
- Checklist for Funeral Planning
APA Style
APA Style (American Psychological Association)
- Books
- Concise rules of APA style
1. Concise and bias-free writing -- 2. Punctuation, spelling, and capitalization -- 3. Italicizing and abbreviating -- 4. Numbers, metrication, and statistics -- 5. Tables -- 6. Figures -- 7. Footnotes and appendixes -- 8. Quotations, reference citations in text, and reference list -- 9. Reference examples. - Publication Manual of the American Psychological Association
- The Publication Manual of the American Psychological Association (7th edition) is the style manual of choice for writers, editors, students, educators, and professionals in psychology, sociology, business, economics, nursing, social work, and justice administration.
- Writing with style: APA style made easy
- Introduction: the laypeople and you -- Some generalizations about how psychologists write -- Preparing the introduction section and the literature review paper -- Preparing the method section -- Preparing the results section -- Preparing the discussion section -- Preparing the abstract -- Preparing the references section -- Preparing a title page and formatting your manuscript -- Grooming tips for psychology papers -- Preparing a presentation -- Wrapping it up.
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- Introduction: the laypeople and you -- Some generalizations about how psychologists write -- Preparing the introduction section and the literature review paper -- Preparing the method section -- Preparing the results section -- Preparing the discussion section -- Preparing the abstract -- Preparing the references section -- Preparing a title page and formatting your manuscript -- Grooming tips for psychology papers -- Preparing a presentation -- Wrapping it up.
- Concise rules of APA style
- Internet Resources
- American Psychological Association (APA) style examples
- Monash University
- APA Format Citation Guide
- Mendeley.com
- APA Formatting And Style Guide (7th ed.)
- OWL Online Writing Lab, Purdue University.
- APA Quick Citation Guide
- Penn State University Libraries
- Academic Writer Tutorial: Basics of Seventh Edition APA Style
- From the American Psychological Association.
This tutorial is designed for those who have no previous knowledge of APA Style®. It shows users how to structure and format their work, recommends ways to reduce bias in language, identifies how to avoid charges of plagiarism, shows how to cite references in text, and provides selected reference examples.
- From the American Psychological Association.
- Bow Valley College Guide to APA Style
- Bow Valley College, California. Covers all aspects of APA style. Includes online tutorials and a set of FAQs
- Paper Format (APA Style)
- From APA.org - covers title, margins, line spacing, headers and more.
- How to Write a Paper in APA Format
- From VeryWellMind.com
- Student Paper Format - APA Style
- From Towson University
- American Psychological Association (APA) style examples